FAQ

What do you do at the party?

Every child is different and so every party is different, so it’s hard to give an exact answer, but in a nutshell there will be plenty of fun games and activities as well as balloons and magic.

You will be able to discuss with your entertainer exactly what you want.

 

What age groups do you cater for?

We can tailor parties for all ages but we generally provide parties for children from 1 – 12 years of age.

 

Do you do parties for boys and girls?

We do parties for everyone. Because we tailor every party we can cater for boys and girls.

 

Where is the best place to have the party?

StarDust can adapt to your party location so it’s your choice, be at home, at the park or in a hall it’s your call. It is worth bearing in mind the number of children attending the party when choosing your location… 30 kids in your living room might be a bit of a squeeze.

 

What if it rains and I’ve planned for the party to be in the back yard?

Do not panic. Our entertainers are very flexible. We recommend you clear a space inside and our entertainers can take the fun in.

 

What do I need to provide?

All you need to provide is the kids and an open space.

 

What is a good number of children?

We suggest that up to 25 children to every one entertainer is a good number.

 

How do I pay?

We ask for a 50% deposit when booking which is payable by credit or debit card. The remaining balance is payable by cash only on the day.

 

What If I need to cancel or reschedule before the party?

If you cancel or reschedule the party less than 7 business days (within business hours 9.30am – 5.30pm) before the party date, you do loss 50% of any deposits made and 50% is retained by StarDust Kids to be used on any future booking made with StarDust Kids. Please note that the 50% that is lost is passed onto the entertainer as they could have been booked on another party. However, the remaining 50% of the deposit will go towards your next booking.

Any cancellations or rescheduling of you booking on the actual weekend of the party / booking will unfortunately result in the loss of 100% of any deposits made.